The Profiler
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Explanatory article · 19 October 2026 · 3-minute read · Shahar Payne

In many scams, emotion comes before money

The psychology of fraud

Illustration: a phone, portrait, bank document and clock connected by threads

Why do people fall for scams?

The insight here is that many scams begin with emotion: fear, shame or hope. Emotional pressure can push someone towards a financial decision. recognising that pressure, pausing and checking independently can help reduce risk, but cannot guarantee protection from every scam.

Content type: explanatory article, not a court case. Based on the sources linked below.

Try to remember what you felt in the first ten seconds of a suspicious call. Fear? Excitement? Pressure? That feeling was not incidental. It was at the heart of the attack.

Fraudsters do more than crack passwords. They exploit emotions. In many scams, one emotional lever leads the way, and you can hear it in the first sentence. Fear: "Your account has been hacked. You need to act now." Greed: "A guaranteed investment. The opportunity closes today." Artificial urgency: a ticking clock designed to cut thinking short. After the fraud comes the quietest emotion of all: shame.

Why emotion works better than money

The University of Exeter's research for the UK's Office of Fair Trading (OFT, 2009) found that many scams exploit basic emotions such as excitement or fear to trigger a quick gut response, and that victims report greater difficulty controlling those emotions. The report also describes scarcity and urgency cues: an offer that appears unique to you and demands a quick response, so that you process it less deeply. Sometimes the fraudster does not need to convince you that the offer is good. Creating the feeling that there is no time to think is enough.

And shame? It may be one reason victims do not report fraud. Without reports, it is easier to move quietly to the next victim. Speaking about it is what breaks that cycle.

How to interrupt the pressure

Protection starts by naming the emotion. When you notice pressure, fear or the feeling that you are certain to miss out, that is not a signal to act. It is a signal to stop. A simple rule: any financial decision that comes with a clock attached waits 24 hours. A genuine opportunity will usually survive one day. A scam will not.

In many scams, emotional pressure can push someone towards a financial decision. recognising that pressure, pausing and checking independently can help reduce risk, but cannot guarantee protection from every scam.

Sources:
Lea, Fischer & Evans, The psychology of scams (University of Exeter for the OFT, 2009)

Hebrew article last reviewed: 22 October 2026. English translation: 27 October 2026. Spotted an error, an update or a new source? Suggest a correction or source.